Program Manager (B2B SaaS)

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The Program Manager at NWORX is responsible for the effective and timely implementation of NWORX (delivery of leadership development program) for a client. This requires the individual to have:

  • The ability to organize work, to be able to plan, coordinate, anticipate and mitigate risks in the program implementation (project management).
  • Strong analytical thinking abilities to analyse and provide inputs for data driven decision making to drive user (leadership development program participant) engagement.
  • Strong inter-personal skills with the ability to connect with different client stakeholders to manage the program expectations and to get the job done.

The responsibilities of the NWORX Program Manager are:

  • Project Manage the Leadership Development Program Implementation including management of the digital console for Program Setup, Cohort & Leader Management  
  • Guide & nudge Senior Leaders to focus on completion of their developmental & performance tasks per leadership development plan  
  • Proactively understand the Senior Leaders’ concerns & communicate them effectively to the internal stakeholders  
  • Collect & analyze data from leader’s development & performance actions to gain insights
  • Evaluate & forecast client needs  
  • Coordinate events for the leaders by working with multiple stakeholders  
  • Facilitate orientation sessions for leader participants, coaches, mentors & facilitators
  • Configure NWORX for the client requirement
  • Provide utmost attention to security and compliance requirements

Performance Measurement Criteria

  • Schedule deviation of the program
  • Timeliness of internal and external reporting
  • Customer (Client sponsor as well as users) and Partner satisfaction score

Thank you for your interest. We are always looking for talented people who truly desire to make a difference.
We request you to send your resume to if you think you will be a perfect fit for open opportunities. Thank you again for applying, and we wish you success in your career.
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